{"id":6551,"date":"2025-05-12T14:59:15","date_gmt":"2025-05-12T14:59:15","guid":{"rendered":"https:\/\/itopdev.wpenginepowered.com\/training\/"},"modified":"2026-01-27T15:09:11","modified_gmt":"2026-01-27T15:09:11","slug":"formations","status":"publish","type":"page","link":"https:\/\/combodo.com\/fr\/formations\/","title":{"rendered":"Formations"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbHeader page\u00a0\u00bb module_class=\u00a0\u00bbheader-section dots-bottom-right\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row module_class=\u00a0\u00bbheader-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSurtitre\u00a0\u00bb module_class=\u00a0\u00bbtag-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Formations[\/et_pb_text][et_pb_cta title=\u00a0\u00bbMa\u00eetrisez iTop et ses bonnes pratiques gr\u00e2ce <br \/>\u00e0 une formation anim\u00e9e par des experts<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitre\u00a0\u00bb module_class=\u00a0\u00bbheader-title no-br\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh1&Prime; text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row module_class=\u00a0\u00bbheader-bottom-row sticky-row right\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbDescription\u00a0\u00bb module_class=\u00a0\u00bbbg-dark sub-header-section arc-orange arc-right no-margin-b\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row module_class=\u00a0\u00bbsub-header-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbsub-header-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Notre catalogue de formations complet propose des exp\u00e9riences d\u2019apprentissage pratiques, con\u00e7ues pour vous aider, vous et votre \u00e9quipe, \u00e0 gagner en confiance et en comp\u00e9tence dans l\u2019utilisation quotidienne d\u2019iTop. Nos experts assurent des sessions sur la CMDB, l\u2019ITSM ou les capacit\u00e9s de personnalisation d\u2019iTop. De nouvelles formations sont ajout\u00e9es chaque mois : n\u2019h\u00e9sitez pas \u00e0 nous contacter pour nous faire part de vos besoins ![\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=\u00a0\u00bbheader-bottom-row sticky-row right\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb sticky_position=\u00a0\u00bbtop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_menu menu_id=\u00a0\u00bb161&Prime; module_class=\u00a0\u00bbheader-bottom-menu\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_menu][et_pb_code admin_label=\u00a0\u00bbProgress bar\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"progress-bar\"><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFormation &#8211; ITSM\u00a0\u00bb module_id=\u00a0\u00bbitsm\u00a0\u00bb module_class=\u00a0\u00bbtraining-section dots-bottom-right border-bottom margin-t-l no-margin-b padding-t-xl\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSubtitle\u00a0\u00bb module_class=\u00a0\u00bbsubtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Formation iTop ITSM[\/et_pb_text][et_pb_cta title=\u00a0\u00bbD\u00e9ployer un service desk efficace avec iTop<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitle\u00a0\u00bb module_class=\u00a0\u00bbtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; module_class=\u00a0\u00bbtraining-row infos-left\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-infos-col card-style\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/calendar.svg\u00a0\u00bb alt=\u00a0\u00bbcalendar\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbProchaine sessions\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Chaque mois[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbSur-site\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/in-person.svg\u00a0\u00bb alt=\u00a0\u00bbin-person\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbSur-site\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]2 jours cons\u00e9cutifs dans vos locaux[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEn ligne\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/remote.svg\u00a0\u00bb alt=\u00a0\u00bbremote\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbEn ligne\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]5 sessions en direct (2 heures chacune) + 4 heures d&rsquo;exercices individuels[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbLangues\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/language.svg\u00a0\u00bb alt=\u00a0\u00bblocalisation\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbLangues\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fran\u00e7ais, anglais[\/et_pb_blurb][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcwMjUifX0=@\u00a0\u00bb button_text=\u00a0\u00bbS&rsquo;inscrire\u00a0\u00bb module_class=\u00a0\u00bbbtn-orange\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-desc-col\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUyNzAifX0=@\u00a0\u00bb button_text=\u00a0\u00bbDescription d\u00e9taill\u00e9e\u00a0\u00bb admin_label=\u00a0\u00bbShort description\u00a0\u00bb module_class=\u00a0\u00bbtraining-desc\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Ce cours est destin\u00e9 aux personnes responsables de l&rsquo;exploitation fonctionnelle d&rsquo;iTop dans le cadre de la gestion des services informatiques.<br \/>Vous apprendrez \u00e0:<\/p>\n<ul>\n<li>administrer iTop<\/li>\n<li>g\u00e9rer les utilisateurs<\/li>\n<li>mettre en place un service d&rsquo;assistance<\/li>\n<li>d\u00e9finir un catalogue de services<\/li>\n<li>utiliser les modules ITSM (incidents, demandes, probl\u00e8mes, changements)<\/li>\n<\/ul>\n<p>Vous acquerrez \u00e9galement les comp\u00e9tences n\u00e9cessaires pour suivre, mesurer et communiquer efficacement sur les activit\u00e9s de support.<br \/>La formation combine th\u00e9orie et exercices pratiques (30 %), avec des sc\u00e9narios r\u00e9els tels que la gestion d&rsquo;un ticket d&rsquo;incident depuis sa cr\u00e9ation jusqu&rsquo;\u00e0 sa r\u00e9solution.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFormation iTop CMDB\u00a0\u00bb module_id=\u00a0\u00bbcmdb\u00a0\u00bb module_class=\u00a0\u00bbtraining-section dots-bottom-right border-bottom padding-t-l\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSubtitle\u00a0\u00bb module_class=\u00a0\u00bbsubtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Formation iTop CMDB[\/et_pb_text][et_pb_cta title=\u00a0\u00bbMa\u00eetrisez l&rsquo;essentiel de la CMDB avec iTop<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitle\u00a0\u00bb module_class=\u00a0\u00bbtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; module_class=\u00a0\u00bbtraining-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-desc-col\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0NzQifX0=@\u00a0\u00bb button_text=\u00a0\u00bbDescription d\u00e9taill\u00e9e\u00a0\u00bb admin_label=\u00a0\u00bbDescription courte\u00a0\u00bb module_class=\u00a0\u00bbtraining-desc\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Ce cours s&rsquo;adresse aux personnes responsables des services informatiques, et notamment des services d&rsquo;infrastructure.<\/p>\n<p>Vous apprendrez \u00e0 g\u00e9rer les op\u00e9rations quotidiennes dans iTop comme:\u00a0<\/p>\n<ul>\n<li>la gestion des utilisateurs<\/li>\n<li>la mise en place de notifications<\/li>\n<li>la d\u00e9finition de r\u00e8gles d&rsquo;audit<\/li>\n<li>l&rsquo;utilisation des modules CMDB<\/li>\n<li>la synchronisation et consolidation de donn\u00e9es externes<\/li>\n<li>l&rsquo;analyse d&rsquo;impact<\/li>\n<\/ul>\n<p>Gr\u00e2ce \u00e0 un m\u00e9lange \u00e9quilibr\u00e9 de th\u00e9orie et de pratique (30 % d&rsquo;exercices pratiques), vous d\u00e9velopperez rapidement les comp\u00e9tences dont vous avez besoin. Les exercices pratiques incluent des sc\u00e9narios du monde r\u00e9el, tels que la mod\u00e9lisation d\u2019une cha\u00eene d\u2019application compl\u00e8te, son analyse d\u2019impact, l\u2019envoi de notifications du suivi et l\u2019expiration des licences.<\/p>\n<p><strong>A la fin de la formation, vous serez pr\u00eat \u00e0 administrer iTop en toute confiance et \u00e0 maintenir une CMDB fiable et efficace.<\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-infos-col card-style\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/calendar.svg\u00a0\u00bb alt=\u00a0\u00bbcalendar\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Chaque mois[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbSur-site\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/in-person.svg\u00a0\u00bb alt=\u00a0\u00bbin-person\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbSur-site\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]2 jours cons\u00e9cutifs dans vos locaux[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEn ligne\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/remote.svg\u00a0\u00bb alt=\u00a0\u00bbremote\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbEn ligne\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]5 sessions en direct (2 heures chacune) + 4 heures d&rsquo;exercices individuels[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbLanguage\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/language.svg\u00a0\u00bb alt=\u00a0\u00bblocalisation\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbLangues\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fran\u00e7ais, anglais[\/et_pb_blurb][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcwMjUifX0=@\u00a0\u00bb button_text=\u00a0\u00bbS&rsquo;inscrire\u00a0\u00bb module_class=\u00a0\u00bbbtn-orange\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFormation Combo\u00a0\u00bb module_id=\u00a0\u00bbcombo\u00a0\u00bb module_class=\u00a0\u00bbtraining-section dots-bottom-right border-bottom\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSur titre\u00a0\u00bb module_class=\u00a0\u00bbsubtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Formation Combo[\/et_pb_text][et_pb_cta title=\u00a0\u00bbMa\u00eetrisez l&rsquo;ITSM et la CMDB en un seul programme complet<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitle\u00a0\u00bb module_class=\u00a0\u00bbtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; module_class=\u00a0\u00bbtraining-row infos-left\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-infos-col card-style\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/calendar.svg\u00a0\u00bb alt=\u00a0\u00bbcalendar\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Chaque mois[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbSur-site\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/in-person.svg\u00a0\u00bb alt=\u00a0\u00bbin-person\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbSur-site\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]3 jours cons\u00e9cutifs dans vos locaux[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEn ligne\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/remote.svg\u00a0\u00bb alt=\u00a0\u00bbremote\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbEn ligne\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]6 sessions en direct (2,5 heures chacune) + 6 heures d&rsquo;exercices individuels[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbLangues\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/language.svg\u00a0\u00bb alt=\u00a0\u00bblocalisation\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbLangues\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fran\u00e7ais, anglais[\/et_pb_blurb][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcwMjUifX0=@\u00a0\u00bb button_text=\u00a0\u00bbS&rsquo;inscrire\u00a0\u00bb module_class=\u00a0\u00bbbtn-orange\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-desc-col\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjY1NTMifX0=@\u00a0\u00bb button_text=\u00a0\u00bbDescription d\u00e9taill\u00e9e\u00a0\u00bb admin_label=\u00a0\u00bbDescription courte\u00a0\u00bb module_class=\u00a0\u00bbtraining-desc\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Ce cours est destin\u00e9 aux professionnels qui souhaitent exploiter tout le potentiel d&rsquo;iTop, en combinant la puissance de l&rsquo;ITSM pour g\u00e9rer et fournir des services, et de la CMDB pour mod\u00e9liser et suivre votre environnement informatique.<\/p>\n<p>Tout au long de ce cours, vous apprendrez \u00e0 :<\/p>\n<ul>\n<li>cr\u00e9er un catalogue de services complet<\/li>\n<li>g\u00e9rer les incidents et les demandes<\/li>\n<li>utiliser la CMDB pour cartographier l&rsquo;ensemble de votre \u00e9cosyst\u00e8me informatique<\/li>\n<li>importer et synchroniser des donn\u00e9es, et automatiser les workflows<\/li>\n<li>construire des requ\u00eates adapt\u00e9es et exploiter des outils de reporting avanc\u00e9s<\/li>\n<\/ul>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFormation iTop Designer\u00a0\u00bb module_id=\u00a0\u00bbdesigner\u00a0\u00bb module_class=\u00a0\u00bbtraining-section dots-bottom-right border-bottom\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSurtitre\u00a0\u00bb module_class=\u00a0\u00bbsubtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Formation iTop Designer[\/et_pb_text][et_pb_cta title=\u00a0\u00bbFa\u00e7onnez iTop pour qu&rsquo;il r\u00e9ponde \u00e0 vos besoins<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitle\u00a0\u00bb module_class=\u00a0\u00bbtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; module_class=\u00a0\u00bbtraining-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-desc-col\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUyODAifX0=@\u00a0\u00bb button_text=\u00a0\u00bbDescription d\u00e9taill\u00e9e\u00a0\u00bb admin_label=\u00a0\u00bbDescription courte\u00a0\u00bb module_class=\u00a0\u00bbtraining-desc\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Ce cours est con\u00e7u pour ceux qui sont d\u00e9j\u00e0 familiers avec iTop, id\u00e9alement apr\u00e8s avoir suivi la formation CMDB et\/ou ITSM.<\/p>\n<p>En seulement 1.5\u00a0 jour, vous apprendrez \u00e0 personnaliser iTop pour r\u00e9pondre \u00e0 vos besoins sp\u00e9cifiques comme :<\/p>\n<ul>\n<li>mettre \u00e0 jour le mod\u00e8le de donn\u00e9es<\/li>\n<li>adapter les workflows<\/li>\n<li>peaufiner la pr\u00e9sentation des \u00e9crans<\/li>\n<li>g\u00e9rer l\u2019acc\u00e8s aux donn\u00e9es en fonction des droits utilisateurs<\/li>\n<\/ul>\n<p>Nous m\u00e9langeons la th\u00e9orie avec la pratique, 30% du cours est consacr\u00e9 \u00e0 des exercices r\u00e9els comme la cr\u00e9ation d&rsquo;une nouvelle classe d&rsquo;objets et l&rsquo;ajustement du cycle de vie d&rsquo;un ticket.<\/p>\n<p><strong>\u00c0 la fin du cours, vous serez \u00e9quip\u00e9 pour vous approprier iTop.<\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-infos-col card-style\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/calendar.svg\u00a0\u00bb alt=\u00a0\u00bbcalendar\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Chaque mois[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbSur-site\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/in-person.svg\u00a0\u00bb alt=\u00a0\u00bbin-person\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbSur-titre\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>1.5 jours cons\u00e9cutifs dans vos locaux<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEn ligne\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/remote.svg\u00a0\u00bb alt=\u00a0\u00bbremote\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbEn ligne\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>4 sessions en direct (2 heures chacune) + 4 heures d&rsquo;exercices individuels<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbLangues\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/language.svg\u00a0\u00bb alt=\u00a0\u00bblocalisation\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbLangues\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fran\u00e7ais, anglais[\/et_pb_blurb][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcwMjUifX0=@\u00a0\u00bb button_text=\u00a0\u00bbS&rsquo;inscrire\u00a0\u00bb module_class=\u00a0\u00bbbtn-orange\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFormation iTop Portail\u00a0\u00bb module_id=\u00a0\u00bbportal\u00a0\u00bb module_class=\u00a0\u00bbtraining-section dots-bottom-right border-bottom\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSurtitre\u00a0\u00bb module_class=\u00a0\u00bbsubtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Formation iTop <span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Portail param\u00e9trage<\/span><\/p>\n<p>[\/et_pb_text][et_pb_cta title=\u00a0\u00bbPersonnalisez votre portail client<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitle\u00a0\u00bb module_class=\u00a0\u00bbtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; module_class=\u00a0\u00bbtraining-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-desc-col\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc5MzEifX0=@\u00a0\u00bb button_text=\u00a0\u00bbDescription d\u00e9taill\u00e9e\u00a0\u00bb admin_label=\u00a0\u00bbDescription courte\u00a0\u00bb module_class=\u00a0\u00bbtraining-desc\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Ce cours est con\u00e7u pour les personnes en charge de la personnalisation de leur portail Client iTop.<\/span><\/p>\n<p data-start=\"29\" data-end=\"223\">La formation combine th\u00e9ories et exercices pratiques durant lesquels vous pourrez personnaliser une interface utilisateur d\u00e9di\u00e9e \u00e0 vos clients afin de leur garantir une exp\u00e9rience optimale :<\/p>\n<ul>\n<li data-start=\"227\" data-end=\"295\">Vous apprendrez comment limiter l\u2019acc\u00e8s aux donn\u00e9es de vos clients<\/li>\n<li data-start=\"227\" data-end=\"295\">Vous cr\u00e9erez des briques et des formulaires adapt\u00e9s \u00e0 leur utilisation<\/li>\n<li data-start=\"227\" data-end=\"295\">Vous pourrez pr\u00e9remplir certaines informations<\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">\u00c0 l&rsquo;issue de ce cours, vous serez en mesure de personnaliser votre Portail iTop.<\/span><\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-infos-col card-style\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/calendar.svg\u00a0\u00bb alt=\u00a0\u00bbcalendar\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Chaque mois<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbSur-site\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/in-person.svg\u00a0\u00bb alt=\u00a0\u00bbin-person\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbSur-titre\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">1,5 jour <\/span>cons\u00e9cutifs dans vos locaux<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEn ligne\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/remote.svg\u00a0\u00bb alt=\u00a0\u00bbremote\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbEn ligne\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>3 sessions en direct (2 heures chacune) + 1 heure et 3h d&rsquo;exercices individuels<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbLangues\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/language.svg\u00a0\u00bb alt=\u00a0\u00bblocalisation\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbLangues\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Fran\u00e7ais, anglais<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc5MzEifX0=@\u00a0\u00bb button_text=\u00a0\u00bbS&rsquo;inscrire\u00a0\u00bb module_class=\u00a0\u00bbbtn-orange\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFormation iTop D\u00e9veloppeur\u00a0\u00bb module_id=\u00a0\u00bbdeveloper\u00a0\u00bb module_class=\u00a0\u00bbtraining-section dots-bottom-right border-bottom no-margin-b\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSurtitre\u00a0\u00bb module_class=\u00a0\u00bbsubtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Formation iTop D\u00e9veloppeur[\/et_pb_text][et_pb_cta title=\u00a0\u00bbMa\u00eetrisez la personnalisation avanc\u00e9e <br \/>d&rsquo;iTop avec PHP et iTop Designer<span>.<\/span>\u00a0\u00bb admin_label=\u00a0\u00bbTitle\u00a0\u00bb module_class=\u00a0\u00bbtitle-module\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb content__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb content__hover=\u00a0\u00bb\u00a0\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; module_class=\u00a0\u00bbtraining-row infos-left\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; module_class=\u00a0\u00bbtraining-infos-col card-style\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/calendar.svg\u00a0\u00bb alt=\u00a0\u00bbcalendar\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbProchaine(s) session(s)\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Chaque mois[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEn ligne\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/remote.svg\u00a0\u00bb alt=\u00a0\u00bbremote\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbEn ligne\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; animation=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]3 sessions en direct (3 heures chacune)[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbPlus\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/combodo.com\/wp-content\/uploads\/2025\/05\/solution.svg\u00a0\u00bb alt=\u00a0\u00bbsolution\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb admin_label=\u00a0\u00bbPlus\u00a0\u00bb module_class=\u00a0\u00bbtraining-infos\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; 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De nouvelles formations sont ajout\u00e9es chaque mois : n\u2019h\u00e9sitez pas \u00e0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"class_list":["post-6551","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Formations - iTop, easy service management<\/title>\n<meta name=\"description\" content=\"Nos experts vous forment sur les modules CMDB, ITSM, Designer ou D\u00e9veloppeur pour ma\u00eetriser les bonnes pratiques et concepts cl\u00e9s d\u2019iTop.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/combodo.com\/fr\/formations\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formations - 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