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Our resources

For a smooth and simple introduction to our products

Our videos

Learn easily how to use and customize iTop thanks to our tutorials.

How to install iTop in 5 minutes ?
How to make CSV import in iTop ?
How to create a report in iTop ?

FAQ - Questions & answers

Who controls iTop development?

Combodo is the software company editing iTop. Developers are Combodo engineers. The reference community version is published by Combodo on SourceForge

How can I have access to the ITSM Designer?

It is part of the Essential or Professional subscriptions

Is there free support for iTop?

You can ask functional and technical questions from the SourceForge website. The SLA is based on willingness and best effort from the user community

Is the open source, free, community version bounded?

No, the iTop community version does not limit the number of users of the number of CIs within the CMDB

What are the largest iTop references?

In 2020, our largest installations are a CMDB of 200 000 CIs and a service center managing 25 000 tickets monthly

- See all FAQ on iTop

Contact us

If you are not a Combodo customer, the recommended way to get some support about iTop is via the SourceForge Forums. If you don’t get any answer from the community, you may leave us a message using the form below. Be aware that Combodo has no committment to answer such support questions. Combodo only offers some "best effort" support as a courtesy to the community.

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