iTop 3.0.3 is available for your download on SourceForge and includes:

• the fix of 57 bugs related to user interface improvements, security and customizations
• Webhook 1.2.0 including chinese, dutch and spanish translations (Thank you @bdejin, @jbostoen, Miguel Turrubiates) and 8 other fixes or enhancements.

For more details about these fixes and improvements, please refer to iTop change logs.

Fall is coming with news about our extensions Dear community members, you can find here all extensions updates from this month. Create tickets directly from Tawk.to Integration withTawk.to now allows agents to open tickets directly from the chat window. Automatic display of dependant fields New fields are dynamically displayed based on values filled in a form by the user. This dynamic (...)

If you are using Office 365, from October 1st. 2022 notifications and ticket creation by email will no longer work in iTop.

All notifications configuration steps are described in our documentation.

If you use Mail to ticket automation, you should deploy the version 3.6.0 of this extension on an iTop 2.7.7 or 3.0.2 and use OAuth 2.0 authentication, as described in the documentation.

For further questions, please contact your Microsoft support.

Dear community members, We are pleased to announce the release of iTop 2.7.7, which includes support for OAuth authentication for Gmail and Office 365, the correction of 13 bugs and 6 security vulnerabilities. Download iTop 2.7.7 All details of these fixes and improvements are in the version logs. iTop 2.7.7 adapts to OAuth email authentication It is now possible to connect to a SMTP (...)

Dear Community Members,

March comes with a new extension to handle SSO via SAML, and with the update of 15 extensions to ensure compatibility with iTop 3.0.

15 updated iTop extensions

15 extensions have been updated to ensure compatibility with iTop 3.0. These new versions allow migration to the latest version of iTop.

Alarm console
Bulk event management
Approval process light
Data synchronization dashboard
Follow up forms without authentication
Global Request Management
IFrame Dashlet
Personal data anonymizer
Project Management Light
Project Management Extended
Sharing base
Workflow graphical view
The TeemIP extensions including DHCP Management have also been updated.

Moreover, Catalog of procedures is now available in German and Data archiver simple in Spanish.

SSO authentication with SAML

This new extension allows you to configure SSO with SAML protocol authentication, integrating the php-saml library.

You want to discover, or rediscover one of these extensions, they are available on the Hub iTop.

Dear Community Members, New Year is coming with a bunch of good news! After the highly expected iTop 3.0 release, it’s the Hub’s turn to be updated with 28 new features , including 2 brand new extensions: Chat integration with tawk.to Your tawk.to chat assistant is directly integrated with iTop Portal or Console. It’s easy to start a live conversation with your teams. More information (...)

Dear community members,

We are pleased to announce the release of iTop version 2.7.6

What’s new in this maintenance version?

• performance improvements
• Clearer error messages for better supportability
• Correction of a few security flaws and other minor bugs.

Change log for iTop 2.7.6

Download iTop 2.7.6

We are pleased to announce that updates are now available for the following extensions :

• Mail to ticket automation version 3.3.1 avoids ticket replication by moving email in mail folder and keeping email replicas after processing
• Data collector for LDAP version 1.2.7 handles page limit above 1000
• Customized request forms version 2.2.0 allows to display a field depending on the value of another template field
• Enhanced global search version 1.1.4 prevents indexation concurrency and other fixes around index computation
• Time tracking version 2.2.1 adds possibility to clone a TimeSpent and handles TimeSpent mandatory fields in calendar creation

Dear community members,

We are pleased to announce the release of iTop version 2.7.4

What’s new ?

• iTop compatibility with infrastructures using reverse proxies, with the necessary parameterisation of those.
• Significant reduction of the time it takes to update iTop, during setup as well as move to production from the ITSM Designer.
• Correction of a few security flaws and other minor bugs.

Change log for iTop 2.7.4

Download iTop 2.7.4

We are very happy to announce that new extensions have been added to the iTop Hub Store. Some have also been updated. Gantt view Display objects in a Gantt diagram. Get it Follow-up forms without authentication Get feedback, answer or additional information from non-identified users Get it Bubble caselogs Change the look and feel of the caselogs to make it look like (...)